Frequently Asked Questions

Here are some of the most frequently asked questions and answers.  If you don't see your query here, please reach out to me directly.  More will be added as they are presented.

Q.  Do you offer Allergy-Free, Gluten-Free Options?  

A. At this time, no, primarily because your health  is very important to me.  Using my home kitchen, tree nut oil (almond extract), eggs and wheat products are included in my ingredients.  Also, I do not have dedicated equipment to ensure allergy free.

Q.  Why do your cookies cost so much?  

A:  My cookies are made with quality ingredients, careful planning, sometimes research and designing.   I have actually spent up to 9 hours just decorating one dozen cookies (might it have been your order?)   Sometimes I get whisked away into my creative cookie mind.  But, if I get teleported into cookieland and spend 9 hours on your order, your quote remains the same and  that's your gain.   I can state as fact, you will always get more value than what you have paid for.

Q.  How can I eat these, they are so pretty?

A.  I love hearing this and it never gets old.  You can't frame them friends, so take photos, post, share, cherish the memories and Eat them.  Remember, you can always get more.

Q.  Why can't I buy C'Sweets cookies in stores?

A.  The State of CT Cottage Food Operation Law has specific restrictions which I need to follow.  One of these is the mandate of person-to-person sales.  If convenience is a problem, I'm sure we can work something out.

Q.  Do you ship cookies?

A.  No, the SOC Cottage Food Operation Law does not allow shipping.

Q.  Hey, is that my kid on your website?

A.  Your privacy is very important to me.  I will always obtain permission before posting anyone's photo on my website or social media.

Q.  I heard you do cakes too??

A.  Well, yes, I do, however cookies are my passion.  I treat a cake order the same as a cookie order, always custom, and have repeat customers who only order cakes.

QUALITY CUSTOMER SERVICE is my primary goal.  If you have any concerns whatsoever, please reach out to me.